Coding enquiries shouldn't take all afternoon.

QuoteDesk takes the enquiries landing in your inbox and builds the quote. Your people check it and send it.

The part nobody sees

The enquiry takes a second to read. Working out what it is takes the afternoon.

Enquiries turn up in whatever shape the customer sends them. Sometimes a clean part number. More often a code with a digit wrong, a rough description of the thing that failed, or a photo. Before anyone can put a price on it, somebody has to work out what it actually is, find it in your catalogue, and put it into your codes.

It is the slowest part of the job, and it lands on the person who can least spare the day.

What QuoteDesk does

It learns how your desk works, then works that way.

01Reads every enquiry as it arrives, whether it comes as a pasted list, a spreadsheet, an attachment or a paragraph of description.
02Works out what the product actually is, including when the code is wrong, incomplete or written as a competitor's equivalent.
03Matches it against your catalogue and applies your own coding rules, line by line.
04Builds the quote on your own pricing rules and hands it to your people to check and send, with anything it could not resolve flagged and the reason why.

Why it fits

Most software asks you to work its way. This one learns yours.

Nothing to migrate, no universal coding system to adopt, and no catalogue of somebody else's products. Your codes and your conventions are not an inconvenience to be standardised. They are the business, and they stay exactly as they are.

Your catalogue

The products you stock, described the way your people describe them.

Your codes

The internal codes your team already knows by heart.

Your rules

The logic that makes a code yours and nobody else's.

Before any of this is finished

If you price enquiries for a living, I have one question.

QuoteDesk is being shaped by the people who actually do this work. One minute, and not a sales call. I will send back what I have learned from across the trade so far.

I only use this to reply and to send you what I find. Nothing else, and I delete it whenever you ask.

Or email me directly. amine@quotedeskhq.com